✅ Eligible Returns

Returns are accepted under the following conditions: The item is damaged or defective The item received is not as per the approved sample, design, or specifications The wrong size, color, or item was delivered Products were damaged during shipping (must be reported immediately)

❌ Non-Returnable Items

We do not accept returns for: Customized or personalized products (unless defective) Wrong size ordered by the customer (unless due to production error) Minor color or design variations (due to screen differences or manual processes) Products returned after 3 days of delivery without prior notice

📦 Return Process

Contact us within 3 days of receiving your order at [your email or WhatsApp] Provide your Order Number, clear photos/videos of the issue, and a brief explanation Our team will review and respond within 2–3 business days If approved, we will arrange for a replacement, repair, or refund, depending on the issue 🚚 Shipping for Returns Return shipping cost is covered by us only if the error was on our side For any other reason, the buyer bears the return shipping costs

🕒 Return Timeframe

Returned products must be sent back within 10 days of approval Items must be unused, in original condition, with all tags and packaging intact

💰 Refund or Replacement

If eligible, we will offer: Full or partial refund Free replacement (including re-shipping) Repair or correction of defective items Refunds (if applicable) are processed within 7–10 business days via bank transfer, PayPal, or the original payment method.

📩 Contact for Returns If you need to initiate a return,

contact: info@alinternational.com.pk